![]() This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". ![]() The cookie is used to store the user consent for the cookies in the category "Other. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". ![]() showing relevant, targeted ads on and off our web propertiesĭetailed information can be found on our Privacy Policy page. ![]() personalized search, content, and recommendations remembering privacy and security settings remembering account, browser, and regional preferences Customers with bulk orders are responsible for all return shipping costs as well as a 15% restocking fee deducted from the refund amount.The Vinyl Factory Group, trading as: The Vinyl Factory, Vinyl Factory Manufacturing, Phonica Records, FACT Magazine, FACT TV, Spaces Magazine, Vinyl Space, and The Store X, uses cookies and similar technologies to give you a better experience, enabling things like: If the insurance claim is rejected, no refund will be provided.īulk Order Returns (Purchases including 3 or more of same item): Shipping on bulk orders is nonrefundable. If the claim is accepted by the insurance company, we will refund you the amount offered in the claim. In the event of a lost, delayed or damaged package, we will file an insurance claim on your behalf. Every international order includes shipping insurance that covers both the purchase and shipping costs. International Returns: Due to the cost of international shipping, we do not offer refunds, exchanges or returns on international orders. Shipping charges on all premium shipping options (non-media mail) are nonrefundable. Returned items must be in the same condition they were sent.
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